Delivery Policy
CrazeBD opens the doorway for everybody to shop over the Internet. Our dedicated CrazeBD quality assurance team works round the clock personally to make sure the right packages reach on time. Our services are at your doorsteps with the lowest delivery charge. We process all deliveries through reputed courier service as well as our in-house delivery team. We deliver products all over Bangladesh. If there is any modification in delivery charge for a particular item, it will be mentioned in product details.
Order confirmation and delivery completion are subject to product availability. Delivery time may differ from one item to another. It can differ from standard delivery beyond that.
Standard Delivery
If your delivery address is within Dhaka city, products will be delivered between 3-7 business days. If it is outside Dhaka then it will take 5-10 business days. If you order after 6 PM, it will be considered as an order for the next business day.
Exceptional Delivery
There are some exceptional items that we import from outside Bangladesh. These items can take 15 or more days to reach you. However, you will receive your order within the time specified when you place an order.
Replacement Guarantee
We provide great customer experience each time you shop with crazeBD. If you are not satisfied with your purchase, we ensure ‘Replacement Guarantee’. We will replace your purchased product if the product has any defect by its manufacturer or if the product is not the same as you ordered.
All you need to do is give us a call on 01873368669 or drop an email at crazebd@aramuse.com within a period of 24 hours from the date of delivery. However, please return the product with the tags intact and in their original packaging, in an unwashed and undamaged condition. Replacement for products is subject to inspection and checking by the CrazeBD team. Replacement cannot be possible if the product is burnt, damaged by a short circuit, or broken by a customer.
We give the option of taking back the product from your doorstep at Dhaka. If reverse pickup is not possible from your doorstep, you can send it by courier. Damages due to neglect, improper usage or application will not be covered under our 'Replacement Guarantee’.